HealthTracker™ Terms and Conditions of Use

Last updated: March 2026

These Terms and Conditions (“Terms” or “Agreement”) govern your access to and use of the HealthTracker™ website, platform, and related services.

By accessing or using the HealthTracker™ service, you agree to be legally bound by these Terms. If you do not agree, you must not use the service.

1. Who we are

This agreement is between you and:

HealthTracker™

Registered in England and Wales (Company No. 7324352)

References to “we”, “us”, or “our” mean HealthTracker Ltd and any affiliated entities under common ownership or control. References to “you” or “your” mean any user of the HealthTracker™ website or service.

2. Acceptance and contract formation

A legally binding contract is formed when you:

Access or use the HealthTracker™ website; and/or
These Terms incorporate our Privacy Notice, which forms part of this Agreement.

3. Purpose of HealthTracker™ (No medical advice)

HealthTracker™ is designed to:

Collect health related information through questionnaires
Support clinical care and approved research
Provide information to healthcare professionals involved in your care

HealthTracker™ does not provide medical diagnosis or treatment.

It is not a substitute for consultation with a qualified healthcare professional. If information derived from HealthTracker™ conflicts with advice from a clinician, the clinician’s advice takes precedence.

4. Eligibility and account security

You must use HealthTracker™ only if you are authorised to do so by a clinical service, research project, or HealthTracker Ltd.

You are responsible for:

Maintaining the confidentiality of your login credentials
All activity carried out under your account

You must notify us immediately if you believe your account has been compromised.

5. Licensed use (Healthcare professionals and paid services)

Certain features are available only to licensed or paying users (“Paid Services”)

Subject to payment of applicable fees and compliance with these Terms, we grant a limited, non exclusive, non transferable, revocable licence to use HealthTracker™ for professional, non commercial clinical or research purposes.

No ownership rights are transferred.

6. Changes to these terms

We may update these Terms from time to time.

Material changes affecting existing users will be notified through the platform or website and will take effect no earlier than 7 days after notice.

Continued use constitutes acceptance of the updated Terms.

7. Content accuracy and limitations

We take reasonable care to ensure that questionnaires and materials are accurate and validated.

However, to the fullest extent permitted by law:

Content is provided “as is”
We do not guarantee completeness, accuracy, or suitability for a particular purpose
We are not responsible for consequences arising from reliance on the content

8. Privacy and data protection

Your personal data is processed in accordance with our Privacy Notice.

By using HealthTracker™, you confirm that information you provide is accurate and that you understand how your data will be processed.

9. Intellectual property

All intellectual property rights in the HealthTracker™ platform, including software, content, layout, graphics, questionnaires, trademarks, and logos, are owned by or licensed to HealthTracker Ltd.

You may:

View content on screen
Print or download limited extracts for personal, non commercial use

You must not:

Copy, reproduce, distribute, or adapt content
Create derivative works
Use trademarks or branding without prior written permission

Breach of this clause may result in immediate termination of access.

10. Prohibited uses

You must not:

Impersonate others or misrepresent affiliation
Breach laws or regulations
Interfere with system security or availability
Upload malicious software or harmful code
Collect or misuse personal data of others
Resell, frame, or commercially exploit the platform

Unauthorised access attempts are strictly prohibited.

11. Breach and enforcement

We may take appopriate action where these Terms are breached, including:

Suspension or termination of access
Issuing warnings
Legal action
Reporting to regulatory or law enforcement authorities

We are not liable for actions taken to enforce these Terms.

12. No warranties

To the fullest extent permitted by law, HealthTracker™ is provided “as available” and “as is”, without warranties of any kind, express or implied.

Your statutory consumer rights are not affected.

13. Limitation of liability

To the fullest extent permitted by law, HealthTracker Ltd excludes liability for:

Indirect or consequential losses
Loss of data, income, business, or profits
Service interruptions or system failures

Nothing in these Terms limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot lawfully be excluded

14. Service availability and modifications

We aim to maintain availability but do not guarantee uninterrupted service.

We may modify, suspend, or discontinue parts of HealthTracker™ where reasonably necessary, including for maintenance or security reasons.

15. Third party links and content

HealthTracker™ may link to third party websites or services.

We do not endorse, control, or accept responsibility for third party content, products, or services.

16. Indemnity

You agree to indemnify HealthTracker Ltd against claims, damages, and costs arising from:

Your breach of these Terms
Misuse of the platform
Violation of law or third party rights

17. Assignment

We may assign or transfer this Agreement without restriction.

You may not assign this Agreement without our prior written consent.

18. Entire agreement

These Terms, together with the Privacy Notice, constitute the entire agreement between you and HealthTracker Ltd and supersede all prior arrangements.

19. Severability and waiver

If any provision is found unenforceable, the remaining provisions remain in effect.

Failure to enforce a right does not constitute a waiver.

20. Term and termination

This Agreement remains in force while you use HealthTracker™.

We may suspend or terminate access immediately for unauthorised or suspected misuse.

21. Governing law and jurisdiction

These Terms are governed by English law.

The courts of England and Wales have exclusive jurisdiction, subject to our right to bring proceedings in other jurisdictions where a breach originates.

22. Survival

Clauses relating to intellectual property, liability, indemnity, governing law, and entire agreement survive termination.

23. Contact details

Email: alin@healthtracker.co.uk

Post: HealthTracker Ltd, 76–78 High Street, Gillingham, Kent, ME7 1AY, United Kingdom

We cannot provide medical advice. Health related questions must be directed to a qualified healthcare professional.